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Have questions about your account, investment strategies, or partnership opportunities? Reach out — our team responds within 24 hours.

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Whether you need technical support, want to schedule a consultation, or simply have a question — our dedicated team is ready to assist.

Headquarters

One World Trade Center, Floor 85
New York, NY 10007, USA

Email support

support@equitymarket.com

Phone lines

+1 (888) 247-8923 (US)

📞 Live support hours: Monday–Friday 8:00 AM – 8:00 PM ET
⚡ 24/7 emergency support: for account security or trading issues

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Frequently asked questions

How do I reset my password?
Click "Forgot password" on the login page or contact support for instant recovery link.
Learn more →
Withdrawal timeline?
Standard ACH withdrawals take 1–3 business days. Wire transfers same-day.
Read policy →
Is my account protected?
Yes, SIPC insured up to $500,000, plus additional private insurance for cash.
Learn about security →
Institutional partnerships?
We welcome RIAs, family offices and asset managers. Contact partnerships@equitymarket.com
Request info →

Equity Market Global HQ
One World Trade Center, New York, NY

Interactive map available — visit our office by appointment only.
Still have questions?
Our award-winning client success team is ready to assist you with any inquiry.