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Have questions about your account, investment strategies, or partnership opportunities? Reach out β€” our team responds within 24 hours.

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Whether you need technical support, want to schedule a consultation, or simply have a question β€” our dedicated team is ready to assist.

Headquarters

One World Trade Center, Floor 85
New York, NY 10007, USA

Email support

support@equitymarket.com
partnerships@equitymarket.com

Phone lines

+1 (888) 247-8923 (US)
+44 20 7946 0134 (UK)

πŸ“ž Live support hours: Monday–Friday 8:00 AM – 8:00 PM ET
⚑ 24/7 emergency support: for account security or trading issues

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Frequently asked questions

How do I reset my password?
Click "Forgot password" on the login page or contact support for instant recovery link.
Learn more β†’
Withdrawal timeline?
Standard ACH withdrawals take 1–3 business days. Wire transfers same-day.
Read policy β†’
Is my account protected?
Yes, SIPC insured up to $500,000, plus additional private insurance for cash.
Learn about security β†’
Institutional partnerships?
We welcome RIAs, family offices and asset managers. Contact partnerships@equitymarket.com
Request info β†’

Equity Market Global HQ
One World Trade Center, New York, NY

Interactive map available β€” visit our office by appointment only.
Still have questions?
Our award-winning client success team is ready to assist you with any inquiry.
Schedule a callback β†’